Privacy

Who we are
 

This site is operated by VNF Designs Ltd. (Co. no. 12356579), a company incorporated in England, the registered office of which is 3 Cricklade Court, Cricklade Street, Swindon, SN1 3EY, United Kingdom. For the purposes of the Data Protection Act 1998 ("the Act"), the data controller is VNF Designs Ltd. (for personal data controlled by it) which is registered on the Information Commissioners Office Register of Data Controllers under registration number ZA624656.
 

As a valued visitor to our website we are committed to maintaining your privacy and being clear & transparent on how we use cookies and any personal data you submit to us. This privacy statement sets out our policy in relation to how we use any personal information collected through your use of this site.
 

What is a cookie?
 

Cookies are pieces of computer code which are stored on your computer and which allow us to recognise the fact that you have visited our website. These cookies are not functional i.e. cookies don't "do" anything on your device, they simply act as a "label".
 

Use of cookies
 

We use cookies to recognise website visitors and to store the way visitors use our websites. This allows us to analyse website activity, so we can optimise the user experience and make sure we offer the best content for visitors. We use cookies in order to give us information on the number of visitors to different parts of our websites and thus to monitor which areas are most useful.
 

We use analytical cookies to understand visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. browser and operating system version), which helps to identify when our site isn't working as it should for particular technologies, how fast each page loads for users, what pages are being viewed, which of our reports are being downloaded etc. For this we use Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses cookies. To find out more about their privacy and cookie policy, click here
 

Turning Cookies Off
 

You can usually switch most cookies off by adjusting your browser settings to stop it from accepting cookies. Most web browsers allow you to do this via your browser's settings.
 

You can prevent Google from collecting and processing the data (including your IP address) as well as the processing of this data by Google, by downloading the browser plug-in available here.
 

However, this may mean that some of the features of this site (and other sites) will not work properly and may restrict your user experience.
 

What we use your information for
 

We will use and analyse the personal information that we collect to administer, support and improve our websites and services that we offer and if you contact us we may use this information to notify you of any changes.
 

We may process your personal information for our legitimate business interests. The legitimate interests are the collection, analysis, benchmarking and behaviour of visitors to this site to enable us to improve our services to our customers.
 

You have the right to object to this processing and if you wish to do so, please contact our Data Protection Officer (see below). However, if you object, we will not be able to provide our services or products.
 

When we process your personal information for our legitimate interests, we make sure that we consider and balance any potential impact on you (both positive and negative) and your rights under data protection laws. Our legitimate business interests do not automatically over-ride your interests.
 

Sharing your information
 

The information collection through this website is not shared with any third parties. Additionally only our authorised staff have access to your data for the purposes of processing the data and analysing the data.
 

Transfers of Personal Data to countries outside the European Economic Area (EEA) will only be made where that country is the subject of an adequacy decision of the EU Commission or otherwise ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of Personal Data. Our website host is self-certified to the EU-US and Swiss-US Privacy Shield. By providing your Personal Data to us, you are consenting to such transfers.
 

Where we store your personal data
 

The data that we collect from you through our websites is stored on servers located in United States. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. Unfortunately, the internet is not always secure therefore, although we will do our best to protect your Personal Data, we cannot guarantee the security of your data which is transmitted to our websites or other products and services via an internet or similar connection and any transmission will be at your own risk. By submitting your Personal Data, you agree to this transfer, storing or processing in this way.
 

Updating your information
 

If we hold any information about you which is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date. You can let us know by using the "Contact Us" page of our websites.
 

Your rights
 

If you would like to access the personal information that we hold about you, please write to us at the address below for a copy of our "Subject Access Request" form. In line with the accepted standard as laid out by the Information Commissioner, access requests incur a fee of £10 payable to "VNF Designs Ltd" to cover administration and processing costs. Once we have received the completed form and fee and accept your request as valid, we will provide the information to you within a period of 30 days.
 

Personal Data will be kept for no longer than is necessary. This will not exceed the duration of our contract with the relevant Customer.
 

Depending on the legal basis for processing, you will have the following rights in relation to your personal information held by us, in addition to the right of access referred to above:
 

Correction right – the right to correct inaccurate or complete incomplete personal data held by us;


Erasure right – you can request erasure of your Personal Data held by us if it is no longer necessary for the purpose for which we collected it; you have withdrawn your consent (if applicable) or have objected to processing and we no other justification for processing the data; it was processed unlawfully or we are under a legal obligation to erase it. If one of these grounds exists and we have no grounds for retaining or processing your Personal Data, we will erase it without delay.


Restriction right – this will apply if you contest the accuracy of your Personal Data we hold, until we can verify its accuracy; if processing is unlawful; if you wish us to preserve it for a legal claim or if you object to processing based on our or a third party’s legitimate interests, until we decide which interests prevail. We will notify you before lifting a restriction.


Right to object – you can object to our processing of your Personal Data for statistical purposes, but this will affect the services we are able to provide and we will stop processing unless we can demonstrate a compelling legitimate ground.
 

Links to third party sites
 

Our site may, from time to time, contain links to and from external websites. We have no responsibility or liability for the content of any websites that are linked to this site. When entering a third party site, it is your responsibility to ensure that you read the privacy policy and legal terms & conditions that apply to that site.
 

Changes to this policy
 

Our privacy policy may change at any time and the revised version will be posted on this page. You may wish to check the current version of our policy each time you visit our website.

 

EU General Data Protection Regulation (GDPR) 2018
 

On May 25th 2018 the EU General Data Protection Regulation (GDPR) came into effect. VNF Designs Ltd. is a global organisation and for us it is important that the personal information of our customers and our own people is handled in accordance with GDPR.
 

The new regulation replaces various existing directive and national legislation policies and brings a degree of consistency to the data protection regulation in Europe. This is setting the benchmark for other regions and many countries are following suit with equivalent arrangements. GDPR embodies the well-recognized privacy principles of transparency, fairness, and accountability. GDPR also seeks to introduce a risk-based approach that enables innovation and participation in the global digital economy while respecting individual rights.
 

As part of our continuous focus on information security and data privacy we have prepared for GDPR and set out here how we have achieved compliance:
 

Policies and procedures
 

Reviewed standards and processes to define the personal information lifecycle and help ensure data transparency, accuracy, accessibility, completeness, security, and consistency. Our Privacy Policy above reflects GDPR requirements and sets the context for how we obtain, store and use information relating to our customers and our own people.
 

Information Security
 

Reviewed and improved our information security framework, ensuring that incident response processes remain effective and that confidentiality, integrity and availability of personal information is assured through appropriate technical and organisational measures.
 

Information Governance
 

Our data has been audited to categorise what we have, what we are doing with it, where it is, where it flows, and who has access to it. Data types are classified, with retention periods defined and built into systems and processes.
 

Subject access requests
 

Our Subject Access Request (SAR) process has been reviewed and enhanced. Any Subject Access Requests should be raised with the nominated Data Protection Officer who will follow the process to issue a SAR form to the Data Subject. Our legal team will support us through each SAR journey to ensure we are acting as required by GDPR.
 

Lawful basis for processing personal data
 

The lawful bases in the GDPR are broadly the same as the conditions for processing in the Data Protection Act. We have reviewed our legal basis for processing data both as a Data Controller and as a Data Processer and these are defined both in our data audit documents and on our privacy statements in our corporate and product websites.
 

Consent
 

Consent to process personal data must be freely given, specific, informed and unambiguous, it must also be separate from other terms and conditions. On our website, our privacy statements are promoted to users to ensure we are being transparent about what data we hold and what we do with it. To submit information to us users have to explicitly contact us via email. The personal data we collect from our staff is a legal requirement of employment. Our privacy statements make clear that in each case, that we have a valid legal basis for collection and processing and personal data is not used for profiling/marketing purposes and is not resold to third parties or made publicly available.
 

FAQs
 

Where does VNF Designs Ltd. store personal information?
 

VNF Designs Ltd. is based in the UK and our products make use of industry-standard security and hosting operating from the United States.
 

How can I request access to my personal information?
 

If you have a specific request for personal information, please review the privacy policy above and contact our data protection team for details about our subject access request process. We will need to authenticate your identity to ensure we handle any request securely.
 

Contact details
 

You can contact our Data Protection Officer, who is responsible for data protection and privacy issues, with any questions or queries.
 

By Post:
 

Data Protection Officer
VNF Designs Ltd
3 Cricklade Court Cricklade Street
Swindon
Wiltshire
SN1 3EY
United Kingdom
 
Tel: +44 (0)1793 485050
Email: info@vnfdesigns.com

© 2020 VNF Designs Ltd.

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